Privacy Policy

1. Information We Collect

We may collect information such as name, phone number, email address, company name, country, service request details, messages, uploaded files, booking details, and support requests. We may also collect technical data such as IP address, browser type, device information, cookies, visited pages, and interaction data.

When users contact us through Meta services, we may receive information permitted by Meta and the user, including profile name, phone number, message content, conversation history, and metadata required to respond to inquiries or provide support.

2. How We Use Information

We use information to provide services, respond to inquiries, process requests, manage customer communication, improve user experience, secure our systems, comply with legal obligations, measure advertising performance, and operate integrations with Meta platforms and other third-party services.

3. Meta Platform Data

If our website or services use Meta tools, Meta-related data is processed only for permitted business purposes, including customer support, lead management, communication, analytics, advertising measurement, and service improvement. We do not sell personal data received through Meta services.

Any data received through Meta APIs is handled according to Meta Platform Terms, Meta Developer Policies, and applicable privacy requirements. Access is limited to authorized personnel and service providers who need the data to operate the service.

4. Cookies and Tracking

We may use cookies, analytics tools, Meta Pixel, conversion tracking, and similar technologies to understand website usage, improve services, and measure marketing performance. Users can control cookies through browser settings or available consent controls.

5. Sharing of Information

We may share information with hosting providers, communication providers, analytics providers, operational partners, Meta where applicable, and legal authorities when required by law. We do not sell personal information.

6. Data Retention

We retain personal data only as long as necessary for service delivery, support, security, accounting, dispute resolution, legal compliance, and legitimate business purposes.

7. User Rights and Data Deletion

Users may request access, correction, restriction, objection, or deletion of their personal data. To request deletion of data related to our website, services, or Meta integrations, contact us and include the email address, phone number, or account information related to the request.

We will review deletion requests and delete or anonymize eligible data unless retention is required for legal, security, accounting, or legitimate business reasons.

8. Security

We use reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, misuse, alteration, loss, or disclosure.

9. Contact

Phone: +968 95965879
Email: shawakhalborsan@gmail.com